Can Someone Help Me?
Certainly! Assisted and Therapeutic Bathing & Showering, with a focus on prioritizing our day centre users, has been available at Sheppard House since July 2007.
What Is Your Assisted Therapeutic Bathing?
The annexe has two bathing suites, which offer assisted bathing with relaxing massage/cleansing bath. We also have purpose built showers to enable our clients to also have an assisted shower.
What Types Therapies Are Also Available?
There is a therapy suite in the annexe, since the COVID crisis in 2020, we have been unable to offer the therapies and treatments that where once available. If you are able to help us offer therapies like chiropody we’d love to hear from you!
What Do You Sell In Your Charity Shop?
We have a comprehensive second hand book service & there are many opportunities to find a bargain or a specialist limited print book. In addition to books we have a large section of clothes and bric a brac which is constantly changing. We welcome any donations of clothes or other items suitable for selling as all profits from the shop go towards supporting activities at Sheppard House.
Can I Donate?
We rely donations & grants for our operating costs and are truly thankful to all who support our cause. There are different ways to help support our work. Not everyone can run a marathon but if you can we would like to hear from you; we can provide shirts and sponsorship forms.
Do You Run A Separate Charity Shop?
Yes! We have a charity shop called "Old Shambles” in Church Street! We are a local charity benefiting local people. All the income generated from the donations that we receive is invested back in to the Association providing direct services to people in the North Forest area.
Are You A Registered Charity?
We are a Registered Charity and rely heavily on grants and donations for our operating costs; there are different ways to help support our work. Not everyone can run a marathon but if you can we would like to hear from you; we can provide shirts and sponsorship forms.
Who Supports You?
We have been very fortunate in receiving many donations from individuals and our very generous Parish Councils; particularly at harvest time and welcome any support where possible. You might like to hold an event for us, perhaps a coffee morning or afternoon tea. How about a dinner party? Quiz evening?
Do I Have To Stay The Whole Day?
We offer a half-day option finishing at 1.30pm after lunch for those living in Newent.
When Does The Day Centre Run?
We are open Monday to Thursday from 10.00am - 3.30pm. Our day centre programme begins at 10.30am and finishes at 3.30pm.
What Is The Day Centre?
Our Day Centre is open to provide activities, social care, therapies in addition to personal care for those who spend time with us. a day at Sheppard House is the chance to socialise, make friends and meet new people. We are not just a here for those with disabilities, we are open to all.
Where Is Your Food From?
We provide quality locally resourced food. We try our best to always support the local economy.
Do You Cater Do Dietary Requirements?
Yes! We are able to meet special dietary requirements and welcome suggestions and favourites!
Does Sheppard House Provide Food & Drink?
Our Day Centre is open to provide activities, social care, therapies in addition to personal care.
Does Sheppard House Provide Community Transport?
Yes! Our Community transport bus will stop and pick up on request. Services and timetables can be found here.
Why Do Some Services Require Membership?
Newent Community Transport offers services under two types of permits. Section 19 is designed for individuals who don’t have access to a public transport network requiring membership for pre-booked, door-to-door journeys. In contrast, Section 22 is open to the general public, functioning like a regular bus service without the need for membership. In essence, membership services cater to those needing transport most, while public routes are accessible to all
What is Newent Community Transport?
Newent Community Transport is a members only service. It was formally known as Newent dial-a-ride, we were the first dial-a-ride service to be set up in the county of Gloucestershire. Call us and we will arrange transport, picking you up right from your doorstep and taking you to your destination (and back again)
Does The Community Transport Have Age Restrictions?
There are no upper or lower age limits and therefore our services are available to anyone. We provide transport for anyone child or adult with learning and/or physical disabilities to local special needs facilities and schools.
Can anyone become a member?
It’s a common misconception that our community transport services are solely for the elderly or disabled. In reality, anyone without access to a vehicle, especially if their destination is not covered by existing transport routes, can become a member.
What is Newent Community Link?
Newent Community Link is just like a regular scheduled bus service (open to anyone), just head to the bus stop and hop on! Please note: the 692, 695, 691 are the only community link routes that require membership status.

